Common Questions
We know planning a party involves many moving parts. Here are the most common questions about Leonel's Rental equipment, delivery, and policies to help you prepare for your big day.
DELIVERY & SETUP
How does delivery and setup work?
We handle everything! Leonel's Rental team delivers, sets up, and secures all equipment before your event begins. After the party, we return to pack everything up. Delivery fees are based on your location in Tucson and surrounding areas.
PARTY RENTALS
Are the bounce houses clean and safe?
Absolutely. Safety is our top priority. Every unit is thoroughly cleaned and sanitized after each rental. We also perform a safety inspection during setup to ensure everything is properly anchored and ready for play.
PAYMENTS
What are your payment and deposit policies?
We accept cash, Zelle, and Cash App as payment methods. A small deposit may be required to secure your booking, with the remaining balance due by the day of your event.
POLICIES
What is your weather cancellation policy?
If severe weather (high winds or heavy rain) is forecasted for your event day, we will work with you to reschedule. If rescheduling isn't possible, we offer a flexible cancellation policy to ensure you aren't charged for conditions out of your control.
RENTAL DURATION
How long is the standard rental period?
All standard rentals cover the full duration of your event. We usually deliver everything in the morning and return for pickup the next morning after your event. If you require items for multiple days, please contact us for a quote.
EQUIPMENT
Can I rent just tables and chairs without a bounce house?
Yes! While many customers bundle them together for the best value, we offer separate rentals for tables, chairs, tents, and other event equipment to suit your specific party needs.